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Privacy Policy
Last Updated: December 2025
HashLog ("we", "our", "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, use our software products (including HashTMS and ZingTrak), or interact with us in any manner.
By using our website or services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Email address
- Phone number
- Company name
- Job title
- Any information you submit through contact forms, demo requests, or enquiries
b. Usage & Technical Information
- IP address
- Browser type
- Device type
- Pages visited
- Time spent on the website
- Referring URLs
c. Business, Fleet & Tracking Data (For Customers)
When you use HashLog's platforms (HashTMS, ZingTrak), we may process:
- Vehicle, trip, and fleet data
- Driver and route information
- GPS and IoT tracking data
- Logistics, billing, and compliance data
All such data belongs solely to you and is processed strictly for service delivery.
2. How We Use Your Information
Your information is used to:
- Provide, operate, and maintain our platforms
- Respond to enquiries, demo requests, and customer support
- Improve our products, services, and user experience
- Send important system, service, or business communications
- Ensure statutory, legal, and regulatory compliance
- Prevent fraud, misuse, and security threats
✅ We do not sell, rent, or trade your personal information to any third party.
3. Data Security
We follow industry-standard security practices to protect your data, including:
- Secure cloud infrastructure
- Encrypted data transmission
- Restricted internal access
- Continuous security monitoring
While no digital system is 100% secure, HashLog takes all reasonable steps to safeguard your information.
4. Data Sharing & Third Parties
We may share limited data only with:
- Trusted technology partners (cloud hosting, analytics, communication services)
- Legal, regulatory, or government authorities if mandated by law
All third parties are contractually bound to confidentiality and data protection obligations.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Improve website performance
- Understand visitor behaviour
- Analyze traffic and usage patterns
You may disable cookies via your browser settings or manage your preferences through our cookie consent banner.
For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.
6. Your Rights
Under GDPR and applicable data protection laws, you have the right to:
- Right of Access: Request a copy of your personal data
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your personal data
- Right to Restrict Processing: Limit how we use your data
- Right to Data Portability: Receive your data in a portable format
- Right to Object: Object to processing of your personal data
- Right to Withdraw Consent: Withdraw consent for marketing communications at any time
To exercise these rights, you can submit a Data Subject Access Request through our secure online form, or contact us directly at: support@hashlog.in
We will respond to your request within 30 days. We may need to verify your identity before processing your request.
7. Data Retention
We retain personal data only for as long as:
- Required for business and service delivery
- Mandated by legal and statutory requirements
- Necessary for platform operations
Data is securely deleted once it is no longer required.
8. Legal Compliance
HashLog complies with:
- Information Technology Act, 2000 (India)
- Applicable Indian data protection regulations
- Global data protection standards (including GDPR principles where applicable)
9. Children's Privacy
HashLog's services are intended strictly for business and enterprise use. We do not knowingly collect personal data from individuals under the age of 18.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated revision date.
11. Contact Information
If you have any questions about this Privacy Policy or your data, you may contact us at: